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“Oracle Sales Operations Analyst – రాత్రి & వారాంతపు షిప్ట్స్ తో Night Shift IT జాబ్ – ఇప్పుడే అప్లై చేయండి!


 

Oracle Sales Operations Analyst – రాత్రి & వారాంతపు షిప్ట్స్ తో Night Shift IT జాబ్ – ఇప్పుడే అప్లై చేయండి!

Oracle Sales Operations Analyst (Bengaluru)

📍 Location: Bengaluru, Karnataka, India
🧑‍💻 Role: Sales Operations Analyst
📅 Job ID: 297312
🎓 Experience: 0–2+ Years
🔗 Apply Here: Click to Apply for Sales Operations Analyst at Oracle


🚀 Launch Your Career with Oracle in Sales & Consulting Operations

Are you ready to enhance your career in Sales Systems support, with a leading global cloud provider? Join Oracle’s GSCO (Global Sales and Consulting Operations) team in Bengaluru as a Sales Operations Analyst—an entry-level role ideal for recent graduates and early professionals.


👨‍💼 About Oracle – Powering Tomorrow’s Cloud Innovations

Oracle, a world leader in cloud infrastructure, has been delivering cutting-edge technology and enterprise solutions for over 40 years. With a strong reputation for integrity, customer success, and a diverse, inclusive workforce, Oracle empowers employees to thrive in a collaborative culture. Explore more at oracle.com.


🎯 Job Responsibilities – What You’ll Do

As a Sales Operations Analyst, you'll play a vital role in supporting Oracle's global sales organization via email and chat using Oracle's Service Cloud tool. Key responsibilities include:

  • Providing chat and email support, resolving user issues with effective troubleshooting

  • Following established support procedures and policies

  • Mastering support tools, partnering with product and engineering teams

  • Logging and escalating partner/user problems and feedback

  • Suggesting process optimizations to enhance resolution rates and CSAT scores

  • Supporting team leads and contributing to resolution-rate initiatives

  • Collaborating with cross-functional teams (sales, engineering, legal)

  • Ensuring adherence to SLAs and KPIs

  • Managing internal escalations and corrective actions

  • Participating in new policy roll-outs and ad-hoc projects


✅ Skills & Qualifications Required

🧑‍🎓 Education: Graduates in any discipline
📧 Support Experience: Must have handled sales support via chat & email
🔧 Tool Familiarity: Experience with CPQ, DAS, or QRS tools
🗣️ Communication: Excellent written English skills for chat and email
🧠 Analytical Abilities: Strong troubleshooting, problem-solving, and detail orientation
📈 Performance-Driven: Ability to handle high volumes with consistent quality
💻 Technical Skills: Proficiency in MS Word/Excel and keyboarding
🌐 Adaptability: Willingness to work in a 24×7 environment, including night shifts and weekends
🤝 Team Player: Collaborative mindset and openness to feedback
Attitude: Proactive, positive, results-oriented, with a “can-do” approach


🌙 Work Schedule: Night & Weekend Shifts

Applicants must be prepared to work night shifts and be flexible for 24×7 support, including weekends—a critical part of ensuring uninterrupted global sales support.


🎓 Why Join Oracle?

  • Global Experience: Work alongside cross-functional teams in a leading tech environment

  • Inclusive Culture: Committed to diversity, equality, and reasonable accommodations

  • Growth Opportunities: Access to learning, volunteering, and leadership programs

  • Comprehensive Benefits: Medical, life, retirement plans, and more

Oracle is an Equal Employment Opportunity employer and welcomes individuals from diverse backgrounds, including persons with disabilities.


📌 How to Apply

Ready to power global sales through exceptional support?
🔗 Apply Now for Sales Operations Analyst – Job ID: 297312


✍️ Final Thoughts

This is a golden opportunity to begin your tech career with a Fortune 500 company, working on dynamic projects that impact Oracle’s global sales operations. If you're a recent graduate or early-career professional with support experience, a service mindset, and a flexible schedule, Oracle Bengaluru wants you—start your journey today.

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